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myCOI fact sheet
A dated fact sheet, not a ranking and not a hands-on test. Claims below are the vendor’s public words unless a sentence says otherwise.
Public page read November 6, 2026 · Published by COI Tracker, an editorial resource
What we read
On November 6, 2026 we read mycoitracking.com. Sentences about the product are limited to that page unless noted. Advertising observed earlier is labeled as advertising. Packaging can change after this date.
What the public page claims
On November 6, 2026 the page title was “COI tracking software | illumend, from myCOI.” The page says illumend is the insurance-compliance platform from myCOI, and that someone who knew myCOI or arrived from mycoitracking.com is in the right place. That is the company’s statement that the names belong together. The legal name on a contract can still differ. Confirm it before you sign.
The page describes an assistant called Lumie. It says Lumie sends partners their requirements, guides them, reads certificates and endorsements, decides whether the language meets the requirements, and runs renewals. It specifically names additional insured wording, waivers of subrogation, primary and noncontributory wording, and per-project aggregates as items that get checked. It says a person steps in on items the assistant does not resolve, and that more human oversight can be added. Those are product claims. We did not upload a certificate.
The page states speed and document-volume figures. This fact sheet does not repeat them. Earlier ads in 2026 described COI tracking with the same assistant name. This page is the source for the brand relationship and the current claim list.
Typical buyer fit
The page says the product is for teams that track third-party insurance, and it names construction, commercial real estate, retail, utilities, government, manufacturing, and transportation. Construction and commercial real estate are both publicly listed. It does not say one of them is the only fit.
Evaluation criteria
These are the criteria on the shortlist guide. A row is filled only when the page we read speaks to it. Everything else stays unknown.
| Criterion | What this fact sheet can say |
|---|---|
| Requirement model | The page says checks run against the customer’s contract or lease requirements. How those requirements are split across properties or projects is unknown. |
| Intake | The page says the assistant contacts partners with the requirements. Whether the partner must create an account is unknown. |
| Verification | The page claims a line-by-line read of certificates and endorsements and a compliance decision, with a person on the items it does not resolve. We did not test a file, so the error rate is unknown. |
| Exceptions | The page says only unresolved items are raised for a person, and that a team can add more human oversight. What counts as unresolved is unknown. |
| Renewals | The page says renewals run without a manual chase. How far ahead a renewal starts, and what closes it, is unknown. |
| Parties and scale | Partners, contractors, tenants, suppliers, and the customer’s team are mentioned. Volume figures on the page are not repeated here. |
| Evidence retention | The page describes one view of certificates, endorsements, partners, and contracts. Whether the certificate you accepted last quarter is kept after a renewal replaces it is unknown. |
| Reporting | A live compliance view is claimed. Export and permissions are unknown. |
| Neighboring systems | The page invites readers to explore integrations. The homepage text we read does not name a specific neighboring system. Unknown. |
| Service model | The page describes software that decides routine items and optional human oversight. It contrasts that with a traditional managed service. Whether a fully managed tier is still sold is unknown from this page. |
| Security and access | Unknown from the page we read. |
| Price transparency | No price is shown on the page we read. Unknown. |
Pricing transparency
Unknown. The page we read does not publish a price, a unit, or a trial length. Performance claims on the page are not a rate card.
Related on this site
- How to shortlist COI tracking software, including the criteria used in the table above
- Pricing questions, for how to compare a quote
- All software fact sheets
- Corrections: info@coitracker.com. See how corrections work.